Products
Frequently asked questions
Heating & Power
- Heat-up Time: Instant warmth in seconds; full heat in minutes.
- Heat Levels: 9 levels (F1–F9); P1 sets the heater to 50% power and P2 to 100% power.
- Power Use: At full power (2000W), it costs roughly 60 cents per hour, (depending on your electricity)rate.
- Socket Compatibility: Yes — AU/NZ plug, 1.5m cord, standard outlet.
- Remote Required?: No — touch panel works too.
- Eco Mode: No auto mode, but you can reduce output manually (F1/P1).
Controls & Display
- Timer: Set from 1–24 hrs (via panel or remote).
- Display: Stays on during use; clear but not too bright.
Installation & Use
- Wall-Mount Only: No ceiling mounts. Must angle down.
- Outdoor-Ready: Works on pergolas, beams, or under awnings (min. 0.5m clearance, 1.8m height).
- Pro Install Needed?: Not required but helpful for some.
- Adjustable Angle: Yes — bracket tilts heater as needed.
Performance
- Coverage: Heats ~10–16m² depending on conditions.
- Heating Type: Infrared — heats people/objects, not air.
- Wind Performance: More resistant than traditional heaters; best in sheltered areas.
- Noise Level: Silent operation.
Outdoor & Weather Use
- Rainproof?: IP65-rated. Withstands rain, but avoid long-term exposure.
- Cold-Weather Ready?: Handles frost/cold, with reduced performance.
- Storage Tip: Cover or store during off-season.
- Remote Waterproof?: No — keep dry.
Safety
- Overnight Use?: Not recommended. Use timer to auto shut-off.
- Overheat Protection: Built-in safety cut-off.
- Certifications: SAA, RCM, CE; AS/NZS 60335 compliant.
- Child/Pet Safety: Mount high and out of reach.
- If Wet: Never operate if submerged or water enters housing.
Support & Warranty
- Warranty: 3 years. Keep proof of purchase.
- Manual Download: www.zunaliving.com
- Spare Parts/Remote Help: Contact Zuna via the website.